FAQ 

Yes, once you've registered, you can easily sign up for all events with just one click. It's that simple!

Absolutely! No hassle with multiple accounts. You can easily register your family, friends, or others with one account.

It depends on the event. Contact the organizer for more information. They will assess what can be done. 

If you remember your email address, simply click 'forgot password' for a new one. If you don't remember you email address, contact us via info@star-tracking.be and mention your account name. We'll loop up to your email address for you.

Click 'forgot password' and set a new password with your chosen email address. If it still doesn't work, leave us a message at info@star-tracking.be. 

For an invoice, contact the event organizer. They can provide it if needed.

Absolutely! For more information, visit organizer.star-tracking.be. You can request a quote at organizer.star-tracking.be/offerte. 

We use various systems to measure your time to the millisecond. Results are sent directly to our website in real-time, allowing you to find them online immediately after the competition. For supporters: follow the times live on our website to provide even more support to your athlete!

No worries! You can easily find and download your ticket through your account. Don't forget to bring your ticket (digital or printed) to the event as confirmation of your registration.

Certainly! Email the changes you want to make to info@star-tracking.be, specifying the relevant event.

All details about you start number can be found on the event page.

No, feel free to keep them as a souvenir. Unless otherwise specified, of course!

Send your question to info@star-tracking.be, and we'll make sure everything is accurate!

Email the changes to info@star-tracking.be for the participated event. This way, we can correctly adjust your results.

Email your question to info@star-tracking.be, and include your own results according to the data you have. We'll investigate the issue and resolve it

Send your question to info@star-tracking.be, and we'll try to address it as soon as possible.